Talk to the Unreel team

Whether you need pricing details, account help, or technical support, this page routes you to the right team quickly.

Best ways to reach us

Choose the option that fits your request and we’ll make sure it reaches the right team.

Sales Account Support Technical Support Partnerships Press

Choose your support path

We’ve organised requests by category so readers, teams, and partners can get clear answers without delay.

Sales

Talk about pricing, teams, and partnerships

If you want to bring Unreel to a company, school, creator network, or community, our sales team can help.

  • Team plans and bulk access
  • Creator and publisher partnerships
  • Custom onboarding and walkthroughs
hello@novustudio.ai
Account Support

Get help with billing, login, or your profile

Need help with your account, subscription, or access details? This is the right place to start.

  • Login and password issues
  • Billing and subscription questions
  • Profile and email changes
hello@novustudio.ai
Technical Support

Report bugs or app issues

If something is broken, slow, crashing, or not loading properly, our technical team can take a look.

  • Playback and feed issues
  • Reel loading or sync problems
  • Feature bugs and broken flows
hello@novustudio.ai
General

Everything else

For media requests, partnership questions, feedback, or anything else that does not fit another category, contact us here.

  • Press and media inquiries
  • Feedback and feature requests
  • Community and creator outreach
hello@novustudio.ai

Send us a message

Use the form below to send your message and we’ll route it to the right team.

Before you reach out

Need early access?

Visit the early access page to register your interest and get updates from the Unreel team.

Reporting a bug?

Include your device, browser or app version, and what happened right before the issue started.

Want a partnership?

Tell us who you are, your audience, and what kind of collaboration you have in mind.